Communication Skills

AI-agent-powered lead enrichment using Sixtyfour as primary source. Takes an email (+ optional name) and returns comprehensive person + company data with funding, AI/B2B classification, and full error visibility. Higher cost (~$0.20/lead) but simpler architecture.

Multi-provider waterfall lead enrichment. Takes an email (+ optional name) and returns person + company data by cross-referencing cheap APIs first, using expensive AI agents only as fallback. Cost-efficient (~$0.04-$0.10/lead) with confidence scoring and full error visibility.

AI-powered lead enrichment - find emails, phones, and enrich company/lead data

Enrich leads with email, phone, company data using multiple data sources

Verify if an email address is valid and deliverable

> End-to-end lead prospecting from Luma events. Searches Luma for events by topic and location, extracts all attendees/hosts, qualifies them against a qualification prompt, outputs results to a Google Sheet, and sends a Slack alert with top leads. Use this skill whenever someone wants to find qualified leads from events, prospect event attendees, or run an event-based lead gen workflow. Also triggers for "find people at events and qualify them" or "who's attending X events that matches our ICP."

> End-to-end cold email outreach orchestration. Handles goal alignment, lead ingestion from any source (CSV, paste, CRM export, database), sequence design, email generation, campaign setup in the user's chosen outreach tool, and launch. Tool-agnostic — supports Smartlead (full MCP automation), Instantly, Lemlist, Apollo, or manual CSV export.

> Write high-converting cold emails using structured frameworks, personalization tiers, and patterns from real campaigns. Pure reasoning skill — no scripts. Auto-loads when any task requires outreach copy.

Build email campaigns - find emails, verify them, and prepare outreach

> find decision-maker contacts, personalize messaging, launch campaign.

Identity verification via phone/email OTP and AML screening using Didit API

> Scan support tickets, Slack channels, NPS scores, and usage patterns to flag accounts showing early churn indicators. Produces a weekly risk scorecard with severity tiers, root cause hypotheses, and suggested save plays per account. Designed for seed/Series A teams where the founder or a single CSM manages all accounts manually.

> Aggregate customer feedback from multiple sources — support tickets, NPS comments, Slack messages, G2 reviews, call transcripts, survey responses — into a unified VoC report with theme clustering, sentiment analysis, trend detection, and actionable recommendations for product, marketing, and CS teams. Chains review-site-scraper for public review data.

> Handles disqualified and near-miss inbound leads gracefully. Drafts polite rejection emails, referral requests (right company wrong person), and nurture routing (future fit). Ensures no inbound lead gets ignored and every disqualification preserves the relationship. Tool-agnostic.

Daily meeting preparation system that checks your calendar each morning, deeply researches external attendees (LinkedIn, company info, GitHub, past notes), and sends you personalized briefs via email (1 per person). Use when you want automated preparation for upcoming meetings with context about each person you're meeting.

> AI sales coach composite. Analyzes all available sales data — email campaigns, call recordings/transcripts, reply patterns, pipeline outcomes — to identify what the user does well, where they struggle, and how to improve. Finds patterns in top-performing emails, winning call techniques, successful objection handles, and deal progression. Produces personalized coaching recommendations based on their specific product, market, and selling style. Tool-agnostic.

CloudBase auth provider configuration and login-readiness guide. This skill should be used when users need to inspect, enable, disable, or configure auth providers, publishable-key prerequisites, login methods, SMS/email sender setup, or other provider-side readiness before implementing a client or backend auth flow.

Implement, review, or debug push notifications in iOS/macOS apps — local notifications, remote (APNs) notifications, rich notifications, notification actions, silent pushes, and notification service/content extensions. Use when working with UNUserNotificationCenter, registering for remote notifications, handling notification payloads, setting up notification categories and actions, creating rich notification content, or debugging notification delivery. Also use when working with alerts, badges, sounds, background pushes, or user notification permissions in Swift apps.

WorkIQ - Microsoft 365 tool surface for agents. Use for any workplace question or write action where data lives in M365. Supports semantic `ask` plus structured tools (`fetch`, create/update/delete, actions, functions, path/schema discovery) for mail, meetings/calendar, documents/files, Teams chats/channels, OneDrive/SharePoint, and people. Read triggers, "what did [person] say", priorities/top of mind, meeting decisions/action items, summarize thread/chat, find emails/docs, list meetings/messages/files/channels, project status/updates, "what changed since". Write triggers, send/reply/forward email, create/update/accept/decline meetings, mark read, delete drafts/items, send/post/reply/react in Teams, set presence, upload/download via web URL. Discovery triggers, available endpoints/paths, fields, required/updatable properties, request body, operation parameters, schema/data model. When in doubt about workplace context, try WorkIQ first. Prefer `ask` for synthesis; use entity tools for exact reads/writes.

Analyze your email patterns over a time period — volume trends, top senders, response time estimates, busiest days, and unread backlog statistics.

Get a quick summary of your day by pulling your inbox emails and calendar meetings. Helps you triage and prioritize your workday.

Extract action items with owners, deadlines, and priorities from meeting content

Calculate time spent in meetings per week or month — total hours, percentage of work time, attendee‑hours, and identify your most expensive recurring meetings.

WorkIQ - Microsoft 365 tool surface for agents. Use for any workplace question or write action where data lives in M365. Supports semantic `ask` plus structured tools (`fetch`, create/update/delete, actions, functions, path/schema discovery) for mail, meetings/calendar, documents/files, Teams chats/channels, OneDrive/SharePoint, and people. Read triggers, "what did [person] say", priorities/top of mind, meeting decisions/action items, summarize thread/chat, find emails/docs, list meetings/messages/files/channels, project status/updates, "what changed since". Write triggers, send/reply/forward email, create/update/accept/decline meetings, mark read, delete drafts/items, send/post/reply/react in Teams, set presence, upload/download via web URL. Discovery triggers, available endpoints/paths, fields, required/updatable properties, request body, operation parameters, schema/data model. When in doubt about workplace context, try WorkIQ first. Prefer `ask` for synthesis; use entity tools for exact reads/writes.

Automate Electron desktop apps (VS Code, Slack, Discord, Figma, Notion, Spotify, etc.) using agent-browser via Chrome DevTools Protocol. Use when the user needs to interact with an Electron app, automate a desktop app, connect to a running app, control a native app, or test an Electron application. Triggers include "automate Slack app", "control VS Code", "interact with Discord app", "test this Electron app", "connect to desktop app", or any task requiring automation of a native Electron application.

Build Google Apps Script automation for Sheets and Workspace. Custom menus, triggers (onEdit / time-driven / form submit), dialogs, sidebars, email batches, PDF export, external API. Use whenever the user wants to automate a Google Sheet, build a Sheets menu / sidebar / dialog, hit a Sheets row from email or a webhook, schedule a Sheets workflow, or asks 'how do I script this in Sheets'.

Send Google Chat messages via incoming webhooks — text, rich cards (cardsV2), threaded replies. TypeScript types, card builder utility, widget reference inline. Use whenever the user wants to post to Google Chat from a script, build a chatbot reply, send a notification card, build a Google Chat webhook integration, or troubleshoot card / threading issues.

Track parcels and check delivery status for Australian and international couriers. Searches Gmail for dispatch/shipping emails and provides tracking links for all major Australian couriers including AusPost, StarTrack, Aramex, CouriersPlease, Sendle, Toll, Team Global Express, DHL, FedEx, TNT, Hunter Express, Border Express, Direct Freight Express, and UPS. Triggers: 'where is my parcel', 'track my order', 'has my package arrived', 'tracking status', 'check tracking', 'where is my delivery'.

British business English writing style for professional communications — polished, understated, EN-GB spelling (colour, organise, centre). Use whenever the user is writing for a British audience: emails, chat messages, proposals, client communications, blog posts, web copy, or any business writing. Apply to drafting, editing, and tone-checking professional text.

American business English writing style for professional communications — direct, action-oriented, EN-US spelling (color, organize, center). Use whenever the user is writing for an American audience: emails, chat messages, proposals, client communications, blog posts, web copy, or any business writing. Apply to drafting, editing, and tone-checking professional text.

> Expert SWIFT Customer Security Programme (CSP) advisor covering the Customer Security Controls Framework (CSCF v2026). Use this skill whenever a user asks about SWIFT CSP, CSCF controls, SWIFT security attestation, KYC-SA portal, SWIFT architecture types (A1/A2/A3/A4/B), mandatory vs advisory controls, independent assessment, SWIFT secure zone, secure flow zone, MFA for operators, SWIFT messaging security, payment fraud prevention on SWIFT, gap analysis for CSCF, or compliance with SWIFT's 32 controls Environment, Know and Limit Access, Detect and Respond. Control 2.4 (Back-Office Data Flow Security) is now mandatory in v2026. v2026 attestation window is July 1– December 31, 2026. Trigger for any SWIFT CSP or CSCF compliance question.

When the user wants to reduce churn, build cancellation flows, set up save offers, recover failed payments, or implement retention strategies. Also use when the user mentions 'churn,' 'cancel flow,' 'offboarding,' 'save offer,' 'dunning,' 'failed payment recovery,' 'win-back,' 'retention,' 'exit survey,' 'pause subscription,' or 'involuntary churn.' This skill covers voluntary churn (cancel flows, save offers, exit surveys) and involuntary churn (dunning, payment recovery). For post-cancel win-back email sequences, see email-sequence. For in-app upgrade paywalls, see paywall-upgrade-cro.

Write B2B cold emails and follow-up sequences that get replies. Use when the user wants to write cold outreach emails, prospecting emails, cold email campaigns, sales development emails, or SDR emails. Covers subject lines, opening lines, body copy, CTAs, personalization, and multi-touch follow-up sequences.

When the user wants to create or optimize an email sequence, drip campaign, automated email flow, or lifecycle email program. Also use when the user mentions "email sequence," "drip campaign," "nurture sequence," "onboarding emails," "welcome sequence," "re-engagement emails," "email automation," or "lifecycle emails." For in-app onboarding, see onboarding-cro.

When the user wants to optimize post-signup onboarding, user activation, first-run experience, or time-to-value. Also use when the user mentions "onboarding flow," "activation rate," "user activation," "first-run experience," "empty states," "onboarding checklist," "aha moment," or "new user experience." For signup/registration optimization, see signup-flow-cro. For ongoing email sequences, see email-sequence.

When the user wants to create or optimize popups, modals, overlays, slide-ins, or banners for conversion purposes. Also use when the user mentions "exit intent," "popup conversions," "modal optimization," "lead capture popup," "email popup," "announcement banner," or "overlay." For forms outside of popups, see form-cro. For general page conversion optimization, see page-cro.

通过 QQ 或 163 邮箱发送和接收邮件。支持发送普通邮件、带附件邮件、接收邮件、检查新邮件。当用户要求发送邮件、查看邮件、检查新邮件时使用。

编程错误消息翻译专家 — 将英文错误消息翻译成中文，解释原因并提供修复方案

Manage PR crises. Use when: reputational threat emerges, need stakeholder messaging, or communication timeline.

Design email sequences. Use when: building subject lines, body copy, timing, segmentation logic, and deliverability plans.

Import brand guidelines. Use when: adding voice guides, style restrictions, or messaging frameworks.

Create audience segments. Use when: building or updating CRM or email platform segments for campaign targeting.

Send email campaigns. Use when: deploying via SendGrid, Klaviyo, Customer.io, Brevo, or Mailchimp with A/B testing.

Send team notifications. Use when: pushing campaign updates, alerts, or approval requests via Slack or Intercom.

Deliver performance reports. Use when: sending KPI summaries via Slack, email, or Google Sheets with analysis.

Add a new warehouse-backed source to the PostHog Desktop Self-driving Inbox (the feature that ships GitHub, Linear, Zendesk, pganalyze, Jira). A source syncs one warehouse table (issues/tickets/conversations) and a cloud "signals scout" watches it and emits findings. Use when asked to "add a new inbox/self-driving source", "wire up <Jira/GitLab/Sentry/Intercom/Freshdesk/Front/Gorgias/etc> as a signal source", or to extend the source-toggle grid. Covers all three surfaces (posthog/posthog scout emitter + posthog/code UI wiring + the context-mill self-driving wizard skill that offers the source in `npx @posthog/wizard self-driving`), the deploy ordering between them, and created_via attribution.

How to send real-time in-app notifications from PostHog backend code. Use when integrating notifications into a new feature, wiring up a notification source (alerts, comments, approvals, pipelines, issues), or choosing the right target type and priority for a notification.

> How to get real jobs done with PostHog Signals scouts — the scheduled agents that watch a project and write reports into the Signals inbox — and how to steer and customize the fleet over time. Use when a user wants to delegate a watching job ("have a scout keep an eye on X", "tell me if Y spikes", "watch this for a week"), wants to know which scout covers a surface, asks how to act on what scouts report, complains the fleet is noisy or quiet ("my scouts aren't useful", "too many reports"), or wants the fleet to get smarter over time (feedback loops, periodic calibration, promoting one-off steers into permanent policy). The operating manual for the human–scout working relationship; routes to `authoring-scouts` for write mechanics, `exploring-scouts` for run observability, and `inbox-exploration` for report triage. Trigger on "work with my scouts", "get more out of scouts", "have a scout watch X", "what do I do with this scout report", "calibrate/review my scout fleet".