Chatwoot MCP by usefulapi MCP Server

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answering

Chatwoot MCP by usefulapi is answering right now. Last checked 11 min ago. It exposes 18 tools. Last commit 2 Nov 2026.

Read conversations and contacts; add replies or notes, set status and assign in Chatwoot.

Uptime history 21 hours of history

21 hours agonow

100.0%

Uptime 24h

77 of 77 checks

Tools

read from the server

256 ms

Response time

average over 24h

Stars

last commit 2 Nov 2026

What changed 1

Every tool that appeared, vanished or quietly changed what it asks for. Recorded since 2 November 2026. No other catalogue keeps this.

2 Nov a tool changed version

Nothing serious here today

Today is the operative word: we check Chatwoot MCP by usefulapi every 15 minutes and re-read its code on every release. Watch it and you find out the day that stops being true.

Connect this server

Endpoint below is the one we actually reach during checks — not the one copied from a README. Last verified 11 min ago.

Claude Code Claude Desktop Codex Cursor VS Code

run in your terminal

claude mcp add chatwoot --transport http https://chatwoot.usefulapi.io/mcp

Settings → Connectors → Add custom connector, then paste this address

https://chatwoot.usefulapi.io/mcp

~/.codex/config.toml

[mcp_servers.chatwoot]
url = "https://chatwoot.usefulapi.io/mcp"

.cursor/mcp.json

{
  "mcpServers": {
    "chatwoot": {
      "url": "https://chatwoot.usefulapi.io/mcp"
    }
  }
}

.vscode/mcp.json

{
  "servers": {
    "chatwoot": {
      "type": "http",
      "url": "https://chatwoot.usefulapi.io/mcp"
    }
  }
}

Available tools 18

Read directly from the server with tools/list, grouped by what they act on. If a tool disappears, we record the date.

chatwoot

chatwoot_assign_conversation

Assign a conversation to an agent (assignee_id) or to a team (team_id). Give exactly one. Chatwoot API: POST .../conversations/{conversation_id}/assignments.

chatwoot_get_account

Get the configured Chatwoot account: name, locale, features and plan. Chatwoot API: GET /api/v1/accounts/{account_id}.

chatwoot_get_contact

Get one contact with its attributes, labels and custom attributes. Chatwoot API: GET .../contacts/{id}.

chatwoot_get_conversation

Get one conversation with its status, priority, assignee, team, labels and contact. Chatwoot API: GET .../conversations/{conversation_id}.

chatwoot_get_conversation_counts

Get the open, unassigned and total conversation counts for a status, inbox or team. Chatwoot API: GET /api/v1/accounts/{account_id}/conversations/meta.

chatwoot_list_agents

List the agents of the account with their roles. Chatwoot API: GET .../agents.

chatwoot_list_canned_responses

List the saved reply templates (canned responses) of the account. Chatwoot API: GET .../canned_responses.

chatwoot_list_contact_conversations

List all conversations of one contact. Chatwoot API: GET .../contacts/{id}/conversations.

chatwoot_list_contacts

List resolved contacts (those with an email, phone number or identifier), 15 per page. Chatwoot API: GET .../contacts.

chatwoot_list_conversations

List conversations, 25 per page, filtered by status, assignee, inbox, team, labels or a text query. Chatwoot API: GET /api/v1/accounts/{account_id}/conversations.

chatwoot_list_inboxes

List the inboxes (channels) of the account. Chatwoot API: GET .../inboxes.

chatwoot_list_labels

List all labels of the account. Chatwoot API: GET .../labels.

chatwoot_list_messages

List the messages of one conversation, oldest first. Chatwoot API: GET .../conversations/{conversation_id}/messages.

chatwoot_list_teams

List the teams of the account. Chatwoot API: GET .../teams.

chatwoot_search_contacts

Search resolved contacts by a text key (name, email or phone). Chatwoot API: GET .../contacts/search.

chatwoot_send_message

Add a message to a conversation. Default: a private note that the customer never sees. Set private to false to send a reply that the customer receives by email or chat. Chatwoot API: POST .../conversations/{conversation_id}/messages.

chatwoot_set_conversation_priority

Set a conversation priority: urgent, high, medium, low, or none (clears it). Chatwoot API: PATCH .../conversations/{conversation_id}.

chatwoot_set_conversation_status

Set a conversation to open, resolved, pending or snoozed. For snoozed, snoozed_until is a Unix time in seconds (optional). Chatwoot API: POST .../conversations/{conversation_id}/toggle_status.

Endpoints

URL	Transport	State	Latency	Checked
https://chatwoot.usefulapi.io/mcp	streamable-http	answering	217 ms	11 min ago

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Chatwoot MCP by usefulapi — questions

Answers built from our own checks of this server.

What can Chatwoot MCP by usefulapi do?

It exposes 18 tools, read directly from the server on our last check. Among them: chatwoot_assign_conversation, chatwoot_get_account, chatwoot_get_contact, chatwoot_get_conversation, chatwoot_get_conversation_counts, chatwoot_list_agents and 12 more. The full list with descriptions is on this page — we take it from the server itself via tools/list, not from a README. How MCP servers expose tools in the first place →

Is Chatwoot MCP by usefulapi working right now?

We send a real MCP handshake every 15 minutes. Over the last 24 hours 77 of 77 checks got a reply (100.0%), average response time 256 ms. The bar chart above shows every period we have measured.

How do I connect Chatwoot MCP by usefulapi?

Copy the ready config from this page. We generate it for Claude Code, Claude Desktop, Codex, Cursor and VS Code, each in the form that client actually reads. It is a remote server, so there is nothing to install — the client connects to the address.

Does Chatwoot MCP by usefulapi need an API key?

No. Chatwoot MCP by usefulapi completed a full MCP handshake with us as an anonymous client and listed its tools without asking for anything. All 18 of them are readable on this page. This is what we observed, not what the docs claim.

How fast is Chatwoot MCP by usefulapi?

It answers our handshake in 256 ms on average, which is faster than 56% of all working MCP servers we measure. The comparison comes from our own checks across the whole registry, every 15 minutes.

Is Chatwoot MCP by usefulapi open source?

The code is open source: it is published under the MIT licence, written in JavaScript, 1 stars on GitHub and 1 open issue. The licence covers the code in the repository, not the hosted service at chatwoot.usefulapi.io, which runs on its operator's own terms.