Define and implement Service Level Indicators (SLIs) and Service Level Objectives (SLOs) with error budgets and alerting. Use when establishing reliability targets, implementing SRE practices, or measuring service performance.
npx skills add https://github.com/wshobson/agents --skill slo-implementation
Framework for defining and implementing Service Level Indicators (SLIs), Service Level Objectives (SLOs), and error budgets.
Implement measurable reliability targets using SLIs, SLOs, and error budgets to balance reliability with innovation velocity.
SLA (Service Level Agreement)
↓ Contract with customers
SLO (Service Level Objective)
↓ Internal reliability target
SLI (Service Level Indicator)
↓ Actual measurement
# Successful requests / Total requests
sum(rate(http_requests_total{status!~"5.."}[28d]))
/
sum(rate(http_requests_total[28d]))
# Requests below latency threshold / Total requests
sum(rate(http_request_duration_seconds_bucket{le="0.5"}[28d]))
/
sum(rate(http_request_duration_seconds_count[28d]))
# Successful writes / Total writes
sum(storage_writes_successful_total)
/
sum(storage_writes_total)
Reference: See references/slo-definitions.md
| SLO % | Downtime/Month | Downtime/Year |
| ------ | -------------- | ------------- |
| 99% | 7.2 hours | 3.65 days |
| 99.9% | 43.2 minutes | 8.76 hours |
| 99.95% | 21.6 minutes | 4.38 hours |
| 99.99% | 4.32 minutes | 52.56 minutes |
Consider:
Example SLOs:
slos:
- name: api_availability
target: 99.9
window: 28d
sli: |
sum(rate(http_requests_total{status!~"5.."}[28d]))
/
sum(rate(http_requests_total[28d]))
- name: api_latency_p95
target: 99
window: 28d
sli: |
sum(rate(http_request_duration_seconds_bucket{le="0.5"}[28d]))
/
sum(rate(http_request_duration_seconds_count[28d]))
Error Budget = 1 - SLO Target
Example:
error_budget_policy:
- remaining_budget: 100%
action: Normal development velocity
- remaining_budget: 50%
action: Consider postponing risky changes
- remaining_budget: 10%
action: Freeze non-critical changes
- remaining_budget: 0%
action: Feature freeze, focus on reliability
Reference: See references/error-budget.md
# SLI Recording Rules
groups:
- name: sli_rules
interval: 30s
rules:
# Availability SLI
- record: sli:http_availability:ratio
expr: |
sum(rate(http_requests_total{status!~"5.."}[28d]))
/
sum(rate(http_requests_total[28d]))
# Latency SLI (requests < 500ms)
- record: sli:http_latency:ratio
expr: |
sum(rate(http_request_duration_seconds_bucket{le="0.5"}[28d]))
/
sum(rate(http_request_duration_seconds_count[28d]))
- name: slo_rules
interval: 5m
rules:
# SLO compliance (1 = meeting SLO, 0 = violating)
- record: slo:http_availability:compliance
expr: sli:http_availability:ratio >= bool 0.999
- record: slo:http_latency:compliance
expr: sli:http_latency:ratio >= bool 0.99
# Error budget remaining (percentage)
- record: slo:http_availability:error_budget_remaining
expr: |
(sli:http_availability:ratio - 0.999) / (1 - 0.999) * 100
# Error budget burn rate
- record: slo:http_availability:burn_rate_5m
expr: |
(1 - (
sum(rate(http_requests_total{status!~"5.."}[5m]))
/
sum(rate(http_requests_total[5m]))
)) / (1 - 0.999)
groups:
- name: slo_alerts
interval: 1m
rules:
# Fast burn: 14.4x rate, 1 hour window
# Consumes 2% error budget in 1 hour
- alert: SLOErrorBudgetBurnFast
expr: |
slo:http_availability:burn_rate_1h > 14.4
and
slo:http_availability:burn_rate_5m > 14.4
for: 2m
labels:
severity: critical
annotations:
summary: "Fast error budget burn detected"
description: "Error budget burning at {{ $value }}x rate"
# Slow burn: 6x rate, 6 hour window
# Consumes 5% error budget in 6 hours
- alert: SLOErrorBudgetBurnSlow
expr: |
slo:http_availability:burn_rate_6h > 6
and
slo:http_availability:burn_rate_30m > 6
for: 15m
labels:
severity: warning
annotations:
summary: "Slow error budget burn detected"
description: "Error budget burning at {{ $value }}x rate"
# Error budget exhausted
- alert: SLOErrorBudgetExhausted
expr: slo:http_availability:error_budget_remaining < 0
for: 5m
labels:
severity: critical
annotations:
summary: "SLO error budget exhausted"
description: "Error budget remaining: {{ $value }}%"
Grafana Dashboard Structure:
┌────────────────────────────────────┐
│ SLO Compliance (Current) │
│ ✓ 99.95% (Target: 99.9%) │
├────────────────────────────────────┤
│ Error Budget Remaining: 65% │
│ ████████░░ 65% │
├────────────────────────────────────┤
│ SLI Trend (28 days) │
│ [Time series graph] │
├────────────────────────────────────┤
│ Burn Rate Analysis │
│ [Burn rate by time window] │
└────────────────────────────────────┘
Example Queries:
# Current SLO compliance
sli:http_availability:ratio * 100
# Error budget remaining
slo:http_availability:error_budget_remaining
# Days until error budget exhausted (at current burn rate)
(slo:http_availability:error_budget_remaining / 100)
*
28
/
(1 - sli:http_availability:ratio) * (1 - 0.999)
More detailed templates and worked examples live in references/details.md. Read that file for the full pattern library.
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