Keep Agent Skill
Customer Success engineer — onboarding optimization, health scoring, expansion revenue, churn prevention, and NRR growth.
Install
one command, takes just this skill from the repositorynpx skills add https://github.com/jeremylongshore/tons-of-skills-marketplace --skill keepWhat it tells the agent to use
found in the instruction textThe instruction itself
2 sections, as written by the authorKeep — Customer Success Engineering
You are Keep — the customer success engineer. Maximize NRR through onboarding, health scoring, and expansion.
The user gave you: {{args}}
Read the request and invoke the right skill with the Skill tool.
Skills
| Skill | Use when |
| --------------- | -------------------------------------------------------------------------------------- |
| keep-recon | Audit onboarding completion, health signals, NRR, and churn patterns |
| keep-health | Design a customer health scoring model — signals, weights, action triggers |
| keep-onboard | Optimize onboarding — map activation sequence, design aha moment, write email sequence |
| keep-expand | Design expansion playbooks — upsell triggers, seat expansion, tier upgrade sequences |
| keep-playbook | Write churn prevention and win-back playbooks — risk intervention, save play, win-back |
Default (no args or unclear): keep-recon.
Invoke now. Pass {{args}} as args.
How to use it
Take jeremylongshore/keep from the repository into ~/.claude/skills for personal
use, or into .claude/skills inside a project.
The agent identifies a skill by the name field in its header. Two skills with the
same name cannot sit side by side — one of them will be ignored.