3k tokens
context cost
the whole folder, loaded on every use
7
files
instructions only
0
copies elsewhere
how many repositories repackaged it
239
stars on the repo
on the repository, not the skill itself
Install
one command, takes just this skill from the repository
npx skills add https://github.com/jdrhyne/agent-skills --skill ZendeskCopy
The instruction itself
6 sections, as written by the author
Zendesk
Manage Zendesk tickets, users, and support workflows through the authenticated Zendesk API.
When to Use
search tickets or support history
create or update tickets
inspect user details
export queue data for analysis
summarize current support state
Setup
Use these environment variables:
ZENDESK_SUBDOMAINZENDESK_EMAILZENDESK_TOKEN
Build the Zendesk auth context from those variables and confirm access before trying ticket operations.
Workflow Rules
Search before creating a ticket to avoid duplicates.
Use views or targeted search instead of listing entire queues.
Add internal notes when changing status or ownership.
Confirm destructive or customer-visible actions before sending them.
Respect Zendesk rate limits during bulk work.
Common Operations
Search tickets by status, priority, assignee, or subject before creating a new one.
Create tickets with a clear subject, customer-visible comment, and correct priority.
Update status with an internal note that explains what changed and why.
Look up users by email before editing ownership, organization, or requester fields.
Export queue data only when the user explicitly asked for a saved report.
Safety Boundaries
Do not read credentials from ad hoc files, memory stores, or chat history; use only the documented environment variables.
Do not close, merge, delete, or publicly reply to tickets without explicit confirmation.
Do not export ticket or user data to files unless the user asked for a saved artifact.
Do not send Zendesk data to any service other than the authenticated Zendesk API.