Use when running an email newsletter as a recurring publication — subject + preview pair, issues that turn opens into clicks, the welcome sequence, cadence and engagement tiering, growth loops, and a post-Apple-MPP click scorecard. NOT one-off launch or nurture sends (that is `marketing`), NOT SPF/DKIM/DMARC (that is `email-deliverability`).
npx skills add https://github.com/ericrisco/rsc-harness --skill newsletter
Run the newsletter as a product you ship on a cadence, not a one-off send. The job is the system around the recurring issue: the subject + preview that earns the open, the issue body that earns the click, the welcome sequence that activates a new subscriber, the cadence and segmentation that keep the list healthy, the growth loops that compound it, and a scorecard that still tells the truth after Apple broke open rates. Every send is one episode of an ongoing show — design the show, not the episode.
| The ask | Route to |
|---|---|
| One-off product launch announcement or campaign drip nurture | ../marketing/SKILL.md |
| Mail lands in spam; set up SPF / DKIM / DMARC, tracking domain, reputation | ../email-deliverability/SKILL.md |
| Write the subscribe / opt-in landing page copy | ../landing-copy/SKILL.md |
| Define the house voice, tone, and vocabulary the newsletter speaks in | ../brand-voice/SKILL.md |
| Win back / reactivate lapsed *paying customers* (lifecycle, not readers) | ../retention/SKILL.md |
| Produce the underlying long-form articles the issue links out to | ../content-engine/SKILL.md |
| Sample size / significance / MDE math for the test itself | ../ab-testing/SKILL.md |
| Source or scrape new contacts; prospect an un-opted-in list | ../lead-gen/SKILL.md, ../cold-outreach/SKILL.md |
| Actually wire the send through an ESP / Gmail API and schedule it | ../email-connector/SKILL.md, ../google-workspace/SKILL.md |
You own the *recurring opted-in publication and its open/click/growth system*. The plumbing under every send and the page that captures the signup are someone else's.
Apple Mail Privacy Protection pre-fetches the tracking pixel, firing an "open" even when nobody read the email. It accounts for ~49% of all tracked opens and inflates reported open rate by ~15–35% on iOS-heavy lists — one beehiiv newsletter jumped from a 28% to a 55% open rate with zero behavior change. So stop steering on open rate. MPP does not touch link tracking, which is why the click is now the honest signal.
Rule: make click rate and non-Apple CTOR the north star, because the click is the one event MPP cannot fake. Leading 2025 programs removed open rate from decision-making entirely and anchor on clicks.
Calibration benchmarks (2025, cross-industry): average open rate ~42–43% (MPP-inflated, treat as noise), average click rate ~2.1% (range 0.83%–4.90%), click-to-open ~6.8%, conversion ~0.08% (top decile ~0.44%). Use the click figures to calibrate; ignore the open figure as a target.
The scorecard — track these, in this order:
| Metric | What it tells you | Trust |
|---|---|---|
| Net engaged readers (clicked in last N issues) | The list that actually exists | High — steer on this |
| Click rate (unique clicks / delivered) | Did the issue earn action | High |
| CTOR on the non-Apple segment | Did the body convert the open | High |
| Unsubscribe rate | Cadence / relevance pain | Medium |
| Spam-complaint rate | Inbox placement risk (gate, not vanity) | High — keep < 0.1% |
| Open rate | Almost nothing post-MPP | Low — do not target |
Each issue gets exactly one job and exactly one primary CTA. A second CTA halves the first. Put the hook on the first screen (subject's promise paid off before any scroll), keep the body scannable (short paragraphs, one idea per block, links that read as links), and end at a single button-grade action.
Bad (rambling, no single job, CTA buried):
Hey everyone! Lots going on this week — we shipped some updates, there's a
webinar coming, I read a great book, and oh also our pricing changed, plus
here are five links I liked. Anyway, check it all out when you get a chance!
Good (one promise, one payoff, one CTA):
This week: the 3-line config change that cut our cold-start by 40%.
• What it was • Why the default is wrong • The exact diff
→ Read the 4-minute breakdown [single primary link]
Everything secondary becomes a one-line P.S. or a small "also" block, never a competing button.
The subject and the preview (preheader) ship together and are tested together — they share the inbox row.
../email-deliverability/SKILL.md.Bad (payload past char 33, preview repeats subject):
Subject: We are very excited to finally share our big new feature today!!!
Preview: We are very excited to share our big new feature
Good (payload first, preview extends):
Subject: Cut cold-start 40% with 3 lines
Preview: The default config is wrong — here's the exact diff and why
Cadence is not one number for the whole list — it branches on how engaged the reader is. This is the decision table:
| Engagement tier | Signal | Frequency | Track |
|---|---|---|---|
| Heavy | Clicked most recent 2–3 issues | Full / can increase | Primary issue + occasional bonus |
| Active | Opened-and-clicked within ~30 days | Full | Primary issue |
| Cooling | No click in ~30–60 days | Reduce | Best-of / slower nurture |
| Dormant | No click in ~90+ days | Pause | Re-permission ("still want this?") then sunset |
Sunset dormant addresses on purpose — complaint rate, not list size, gates the inbox. Mailing a decaying list harder is how a sender torches its reputation.
Send-time default: Tuesday/Thursday mid-morning (~10am) or early afternoon (1–3pm) is the cross-industry baseline — but treat it as a *hypothesis to test against your own list's click data*, not a law. Segmented sends earn roughly 100% higher click rates than blast-to-everyone, so segment before you optimize send time. Tier definitions and the full sunset/re-permission flow live in references/growth-loops.md.
A confirmed subscriber gets a 3–5 email sequence, not silence until the next issue — this window is the highest engagement they'll ever have. One job per email:
4–5. Optional: segmentation/preference capture and a feedback prompt.
Full skeleton with timing, subject+preview per email, and the one-job rule: references/welcome-sequence.md.
Three loops compound the list; depth and the dated numbers are in references/growth-loops.md.
../landing-copy/SKILL.md.A newsletter is the canonical bulk marketing message, so the Gmail/Yahoo bulk-sender rules (enforced since Nov 2025 for 5,000+/day senders) apply to every issue:
List-Unsubscribe + List-Unsubscribe-Post headers) on every send, plus a visible footer unsubscribe link. Both, always.The DNS / authentication side of those rules — SPF, DKIM, DMARC, the sending domain — is not this skill; that is ../email-deliverability/SKILL.md. This skill applies the rules to the issue and the cadence.
../ab-testing/SKILL.md. This skill tells you *what* to test; that one tells you whether the result is real.| Pattern | Why it fails | Fix |
|---|---|---|
| Steering on open rate post-MPP | ~49% of opens are bot-fired; the number is fiction | Steer on click rate + non-Apple CTOR |
| Two or more primary CTAs in one issue | They split attention; the main action loses | One job, one button per issue |
| Preview text repeats the subject | Burns half the inbox row on a duplicate | Preview extends the subject with new info |
| Mailing a decaying list harder | Complaints climb; reputation and inbox placement collapse | Sunset / re-permission the dormant tier |
| All-emoji subject line | The one emoji case that actually trips filters | ≤2 emojis, at the end, around real words |
| Policing "spam trigger words" | A myth; reputation/auth decide deliverability | Fix auth + reputation in ../email-deliverability/SKILL.md |
| Buying a list / no double opt-in | Spam traps and complaints gate the whole sender | Double opt-in; grow with referral + lead magnet |
| Testing two variables at once | Winner is uninterpretable | One variable; preview in the rotation |
| Referral ask bolted on months later | Misses peak engagement | Put the ask inside the welcome sequence |
| Same cadence for the whole list | Heavy readers under-served, dormant ones complain | Tier the cadence by engagement |
scripts/verify.sh is a read-only structural linter for a drafted issue file (subject: / preview: lines, body, footer). It checks subject length and payload position, that the preview exists and differs from the subject, emoji count, a single primary-CTA marker, and a present unsubscribe line. Run it on the draft before you ship — it never edits the file and exits 0 on an empty one.
Take ericrisco/newsletter from the repository into ~/.claude/skills for personal
use, or into .claude/skills inside a project.
The agent identifies a skill by the name field in its header. Two skills with the
same name cannot sit side by side — one of them will be ignored.