Olark MCP Server

by usefulapi Your server? Claim it

not responding

Olark is listed as active in the registry but did not answer our last check. It exposes 8 tools. Last commit 2 Nov 2026.

Manage Olark live-chat operators and groups (teams): list, create, update, and assign to teams.

Uptime history 91 days of history · worst day 0%

91 days agonow

0.0%

Uptime 24h

0 of 91 checks

Tools

read from the server

179 ms

Response time

average over 24h

Stars

last commit 2 Nov 2026

Olark does not always answer

Over the last week it answered 0.0% of our checks. We check every 15 minutes, so you hear about the next outage within the hour — not from your users.

Connect this server

Endpoint below is the one we actually reach during checks — not the one copied from a README. Last verified 12 min ago.

Claude Code Claude Desktop Codex Cursor VS Code

run in your terminal

claude mcp add olark --transport http https://olark.usefulapi.io/mcp

Settings → Connectors → Add custom connector, then paste this address

https://olark.usefulapi.io/mcp

~/.codex/config.toml

[mcp_servers.olark]
url = "https://olark.usefulapi.io/mcp"

.cursor/mcp.json

{
  "mcpServers": {
    "olark": {
      "url": "https://olark.usefulapi.io/mcp"
    }
  }
}

.vscode/mcp.json

{
  "servers": {
    "olark": {
      "type": "http",
      "url": "https://olark.usefulapi.io/mcp"
    }
  }
}

Available tools 8

Read directly from the server with tools/list, grouped by what they act on. If a tool disappears, we record the date.

operator

add_operator_to_group

MUTATES Olark data: adds an operator to a group (team). Olark API: POST /groups/{group_id}/operators (JSON body { operator_id }). Reversible via remove_operator_from_group. Adding to a nonexistent group returns 404.

create_operator

MUTATES Olark data: creates a new operator (chat agent). Olark API: POST /operators (JSON). Required: email and password; nickname (display name) optional. NOTE: creating an operator CONSUMES A PAID SEAT (billing side effect). Returns the created operator.

get_operator

Fetch a single operator (chat agent) by id. Olark API: GET /operators/{id}. Returns id, email, nickname, available.

remove_operator_from_group

MUTATES Olark data: removes an operator from a group (team). Olark API: DELETE /groups/{group_id}/operators/{operator_id}. Reversible via add_operator_to_group. Does NOT delete the operator, only their group membership.

update_operator

MUTATES Olark data: updates an existing operator. Olark API: PUT /operators/{id} (JSON). Set nickname (display name) and/or available (online/offline status); use the `fields` passthrough for any other documented field. NOTE: Olark uses full PUT semantics — omitting a field may reset it to its default. The path id is never sent in the body.

groups

list_groups

List all groups (teams) on the Olark account. Olark API: GET /groups. Returns groups (each with id, name, and operator_ids — the members).

olark

olark_request

Power-user escape hatch: GET any Olark API path not wrapped by a dedicated tool. READ-ONLY — only GET is allowed. Pass the FULL API path after the base, starting with a slash, INCLUDING any query string, e.g. "/operators?page=2" or "/groups". Returns the parsed JSON.

operators

list_operators

List all operators (chat agents) on the Olark account. Olark API: GET /operators. Returns operators (each with id, email, nickname, available). Only operators under the authenticated account are returned (sub-accounts are not).

Endpoints

URL	Transport	State	Latency	Checked
https://olark.usefulapi.io/mcp	streamable-http	answering	179 ms	12 min ago

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Olark — questions

Answers built from our own checks of this server.

What can Olark do?

It exposes 8 tools, read directly from the server on our last check. Among them: add_operator_to_group, create_operator, get_operator, list_groups, list_operators, olark_request and 2 more. The full list with descriptions is on this page — we take it from the server itself via tools/list, not from a README. How MCP servers expose tools in the first place →

Is Olark working right now?

We send a real MCP handshake every 15 minutes. Over the last 24 hours 0 of 91 checks got a reply (0.0%), average response time 179 ms. The bar chart above shows every period we have measured.

The registry lists Olark as active — why does it not respond?

The official MCP registry stores what the author submitted; it does not verify that the server still runs. We check the endpoint ourselves, and this one does not answer. Catalogues that copy the registry without checking will show it as working.

How do I connect Olark?

Copy the ready config from this page. We generate it for Claude Code, Claude Desktop, Codex, Cursor and VS Code, each in the form that client actually reads. It is a remote server, so there is nothing to install — the client connects to the address.

Does Olark need an API key?

No. Olark completed a full MCP handshake with us as an anonymous client and listed its tools without asking for anything. All 8 of them are readable on this page. This is what we observed, not what the docs claim.

Is Olark open source?

The code is open source: it is published under the MIT licence, written in JavaScript, 1 stars on GitHub and 1 open issue. The licence covers the code in the repository, not the hosted service at olark.usefulapi.io, which runs on its operator's own terms.