ServiceNow runs on your own machine — the client starts it, so there is no endpoint to ping. 56 installs a week from npm. Last commit 2 Nov 2026.
ServiceNow ITSM MCP server for Model Context Protocol hosts
What the code does
We read the source, 23 h ago · rules 995398eba69f
A value the model can set ends up inside a file or shell call. That is not a flaw by itself — for a terminal server it is the job — but it is where things go wrong when it is not.
fs.writeFileSync(outFd, pdfBuffer);
What this server is able to do. For an MCP server this is often the job itself — a terminal server runs commands because that is what it is for. Listed so you know what you are plugging in, not as an accusation.
const fullPath = path.join(stagingDir, filename);
const child = spawn(process.execPath, [script], {
if (isUnder(resolvedAbs, sshDir)) return { hit: true, reason: '~/.ssh/** is sensitive' };
<script src="https://appsforoffice.microsoft.com/lib/1.1/hosted/office.js"></script>
const entries = fs.readdirSync(workspacePath, { withFileTypes: true });
Is this your server and something here is wrong? Tell us — corrections are free and do not require a plan.
A tool parameter here reaches a dangerous call
That is not a flaw by itself — but it is where things go wrong when it is not the job. We re-read this code on every release. Watch it and you hear from us the day another one appears.
Connect this server
This server runs on your own machine — install it with the package manager and the client starts it for you. Package name taken from the official registry entry.
claude mcp add mcp-server-servicenow -e 'SERVICENOW_INSTANCE=<SERVICENOW_INSTANCE>' -e 'SERVICENOW_USERNAME=<SERVICENOW_USERNAME>' -e 'SERVICENOW_PASSWORD=<SERVICENOW_PASSWORD>' -- npx -y @mindstone/mcp-server-servicenow{
"mcpServers": {
"mcp-server-servicenow": {
"command": "npx",
"args": [
"-y",
"@mindstone/mcp-server-servicenow"
],
"env": {
"SERVICENOW_INSTANCE": "<SERVICENOW_INSTANCE>",
"SERVICENOW_PASSWORD": "<SERVICENOW_PASSWORD>",
"SERVICENOW_USERNAME": "<SERVICENOW_USERNAME>"
}
}
}
}[mcp_servers.mcp-server-servicenow]
command = "npx"
args = ["-y", "@mindstone/mcp-server-servicenow"]
env = { SERVICENOW_INSTANCE = "<SERVICENOW_INSTANCE>", SERVICENOW_USERNAME = "<SERVICENOW_USERNAME>", SERVICENOW_PASSWORD = "<SERVICENOW_PASSWORD>" }{
"mcpServers": {
"mcp-server-servicenow": {
"command": "npx",
"args": [
"-y",
"@mindstone/mcp-server-servicenow"
],
"env": {
"SERVICENOW_INSTANCE": "<SERVICENOW_INSTANCE>",
"SERVICENOW_PASSWORD": "<SERVICENOW_PASSWORD>",
"SERVICENOW_USERNAME": "<SERVICENOW_USERNAME>"
}
}
}
}{
"servers": {
"mcp-server-servicenow": {
"type": "stdio",
"command": "npx",
"args": [
"-y",
"@mindstone/mcp-server-servicenow"
],
"env": {
"SERVICENOW_INSTANCE": "<SERVICENOW_INSTANCE>",
"SERVICENOW_PASSWORD": "<SERVICENOW_PASSWORD>",
"SERVICENOW_USERNAME": "<SERVICENOW_USERNAME>"
}
}
}
}Put your own values in place of
<SERVICENOW_INSTANCE> (ServiceNow instance name (e.g. acme for acme.service-now.com)), <SERVICENOW_USERNAME> (ServiceNow username), <SERVICENOW_PASSWORD> (ServiceNow password).
The author’s registry entry marks them as required.
Optional settings from the registry entry, left out of the block above:
SERVICENOW_CLIENT_ID (OAuth 2.0 client ID (optional; alternative to username/password when the instance enforces MFA/SSO — requires an OAuth application registry entry with the client credentials grant enabled)), SERVICENOW_CLIENT_SECRET (OAuth 2.0 client secret (optional; used with SERVICENOW_CLIENT_ID instead of username/password)).
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ServiceNow — questions
Answers built from our own checks of this server.