Swsd runs on your own machine — the client starts it, so there is no endpoint to ping. 128 installs a week from npm. Last commit 9 Sep 2026.
MCP server for SolarWinds Service Desk tickets, catalog, knowledge, ITSM operations, and workflows.
We read the source, 21 h ago · rules 3dff92dd89df
What this server is able to do. For an MCP server this is often the job itself — a terminal server runs commands because that is what it is for. Listed so you know what you are plugging in, not as an accusation.
const m = ALIAS_RE.exec(input.trim());
Is this your server and something here is wrong? Tell us — corrections are free and do not require a plan.
We found places where it runs commands, builds paths or queries from values it is given. None of that is a flaw by itself — it becomes one when the code changes, and code changes quietly between releases. We re-read it on every one.
This server runs on your own machine — install it with the package manager and the client starts it for you. Package name taken from the official registry entry.
claude mcp add swsd -- npx -y swsd-mcp
{
"mcpServers": {
"swsd": {
"args": [
"-y",
"swsd-mcp"
],
"command": "npx"
}
}
}
[mcp_servers.swsd]
command = "npx"
args = ["-y", "swsd-mcp"]
{
"mcpServers": {
"swsd": {
"args": [
"-y",
"swsd-mcp"
],
"command": "npx"
}
}
}
{
"mcpServers": {
"swsd": {
"args": [
"-y",
"swsd-mcp"
],
"command": "npx"
}
}
}
This one needs environment variables set before it will start:
SWSD_TOKEN (SolarWinds Service Desk admin token (JWT). Generate in the SWSD UI: Setup -> Users & Groups -> Users -> [your user] -> Actions -> Generate JSON Web Token. Service Desk administrator rights required.), SWSD_BASE_URL (SWSD API base URL. US tenants: https://api.samanage.com (default). EU tenants: https://apieu.samanage.com.), SWSD_PROFILE (Tool registration profile: 'triage' (14 read-heavy tools), 'agent' (37 default), 'knowledge' (15 KB-author), 'operations' (64 ITSM operations tools), 'full' (66 every tool).), SWSD_WRITE_MODE (Write safety mode: 'live' calls SWSD normally; 'dry-run' returns write payload previews without sending writes; 'disabled' rejects write tools.), SWSD_ATTACHMENT_ROOT (Optional real-path boundary for local file_path attachment uploads over stdio. Files outside this directory are rejected.).
The author declared them in the registry entry; get the values from the project itself.
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Answers built from our own checks of this server.