Desk by Ouroboros Apps MCP Server

by lahutchins91 Your server? Claim it

answering

Desk by Ouroboros Apps is answering right now. Last checked 4 min ago. It exposes 13 tools. Last commit 9 Oct 2026.

Customer support answers, refund rules, and escalation limits for AI assistants

Uptime history 7 days of history · worst day 6%

7 days agonow

20.7%

Uptime 24h

38 of 184 checks

Tools

read from the server

687 ms

Response time

average over 24h

Stars

last commit 9 Oct 2026

What changed 4

Every tool that appeared, vanished or quietly changed what it asks for. Recorded since 6 October 2026. No other catalogue keeps this.

6 Oct 4 tool descriptions were rewritten evaluate_commitment, evaluate_escalation, get_desk_context and 1 more

Desk by Ouroboros Apps does not always answer

Over the last week it answered 24.6% of our checks. We check every 15 minutes, so you hear about the next outage within the hour — not from your users.

Connect this server

Endpoint below is the one we actually reach during checks — not the one copied from a README. Last verified 4 min ago.

Claude Code Claude Desktop Codex Cursor VS Code

run in your terminal

claude mcp add desk --transport http https://desk-mcp.vercel.app/mcp

~/Library/Application Support/Claude/claude_desktop_config.json

{
  "mcpServers": {
    "desk": {
      "url": "https://desk-mcp.vercel.app/mcp"
    }
  }
}

~/.codex/config.toml

[mcp_servers.desk]
url = "https://desk-mcp.vercel.app/mcp"

.cursor/mcp.json

{
  "mcpServers": {
    "desk": {
      "url": "https://desk-mcp.vercel.app/mcp"
    }
  }
}

.vscode/mcp.json

{
  "mcpServers": {
    "desk": {
      "url": "https://desk-mcp.vercel.app/mcp"
    }
  }
}

This server publishes 1 more address. The block above uses the one we reach during checks; the full list is under Endpoints below, and the author may intend a particular one for your client.

Available tools 13

Read directly from the server with tools/list, grouped by what they act on. If a tool disappears, we record the date.

save

save_approved_answer

Store or revise an answer the user has explicitly approved. Identical retries keep the same revision. A changed answer requires expectedRevision from a previous read.

save_approved_commitment

Store a feature or timeline statement the user has explicitly approved. The statement is the only wording that can later pass evaluate_commitment. Do not save a date or a feature the user did not approve.

save_escalation_limit

Store the escalation limit the user has explicitly approved for one channel. maxTier must be on tierLadder. Promise flags default closed unless the user sets them true. A limit does not itself approve refund, feature, or timeline wording.

save_refund_rule

Store a refund rule the user has explicitly approved. matchTerms must name a specific situation. The word refund alone is not a rule. remedy is the only wording that may later be approved. decision ALLOW grants that wording. decision DENY refuses a refund and records the denial script.

approved

list_approved_commitments

Read approved feature and timeline statements. Listing them does not approve a different promise. Call evaluate_commitment with the exact wording before saying one.

search_approved_answers

Look up approved answers by topic, question, or answer text. An empty result means there is no approved answer. Draft for human review; do not invent one or promise the customer. Page with offset.

evaluate

evaluate_commitment

Decide whether a proposed refund, feature, or timeline is in the approved set. REFUSED means do not say it, do not invent a substitute, and draft for human review instead of promising the customer. APPROVED means sayOnly is the only permitted wording. Pass channel to also enforce the escalation limit.

evaluate_escalation

Decide whether this channel may escalate or may promise a refund, feature, or timeline. REFUSED means do not escalate, do not invent a tier, and draft for human review instead of promising the customer. Permission to promise still requires evaluate_commitment for the exact wording.

support

create_support_desk

Create a support desk when the user asks for a new policy home. Does not approve answers, refunds, features, or timelines.

list_support_desks

List this team's support desks. Use the returned id. Do not guess a desk.

desk

get_desk_context

Retrieve selected approved answers for a customer question, plus the desk's approved refund rules, commitments, and escalation limits. This is evidence, not permission. A missing or RETIRED answer is not an invitation to invent one. Call evaluate_commitment before promising a refund, feature, or timeline. If tools fail or return gaps or REFUSED, draft for human review instead of promising the customer.

escalation

list_escalation_limits

Read escalation limits. A channel with no APPROVED limit cannot promise a refund, feature, or timeline and cannot be given an invented escalation path.

refund

list_refund_rules

Read refund rules on a desk. Only APPROVED rules can authorize wording, and only through evaluate_commitment. Do not treat this list as permission to invent a refund.

Endpoints

URL	Transport	State	Latency	Checked
https://desk-mcp.vercel.app/mcp	streamable-http	answering	1344 ms	4 min ago
https://desk-mcp-continuity2.vercel.app/mcp	streamable-http	answering	69 ms	4 min ago

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Desk by Ouroboros Apps — questions

Answers built from our own checks of this server.

What can Desk by Ouroboros Apps do?

It exposes 13 tools, read directly from the server on our last check. Among them: create_support_desk, evaluate_commitment, evaluate_escalation, get_desk_context, list_approved_commitments, list_escalation_limits and 7 more. The full list with descriptions is on this page — we take it from the server itself via tools/list, not from a README. How MCP servers expose tools in the first place →

What is Desk by Ouroboros Apps mostly used for?

Its tools cluster around save, support and evaluate. That is what this server is built to work with — the grouping comes from the actual tool names, not from a category we assigned.

Is Desk by Ouroboros Apps working right now?

We send a real MCP handshake every 15 minutes. Over the last 24 hours 38 of 184 checks got a reply (20.7%), average response time 687 ms. The bar chart above shows every period we have measured.

How do I connect Desk by Ouroboros Apps?

Copy the ready config from this page — we generate it for Claude Code, Claude Desktop, Codex, Cursor and VS Code, each with the file path that client actually reads. It is a remote server, so there is nothing to install — the client connects to the address.

Does Desk by Ouroboros Apps need an API key?

No. Desk by Ouroboros Apps completed a full MCP handshake with us as an anonymous client and listed its tools without asking for anything. All 13 of them are readable on this page. This is what we observed, not what the docs claim.

How fast is Desk by Ouroboros Apps?

It answers our handshake in 687 ms on average, which is faster than 15% of all working MCP servers we measure. That is on the slow side — worth knowing if the tool sits inside an interactive loop. The comparison comes from our own checks across the whole registry, every 15 minutes.

Is Desk by Ouroboros Apps open source?

Yes — it is published under the MIT licence, written in TypeScript and 0 stars on GitHub. The source link is on this page, so you can read exactly what it does with your data before you connect it.