Help Scout MCP Server runs on your own machine — the client starts it, so there is no endpoint to ping. 199 installs a week from npm. Last commit 30 Jul 2026.
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Nothing serious here today
Today is the operative word: we check Help Scout MCP Server every 15 minutes and re-read its code on every release. Watch it and you find out the day that stops being true.
Connect this server
This server runs on your own machine — install it with the package manager and the client starts it for you. Package name taken from the official registry entry.
claude mcp add help-scout-mcp -e 'HELPSCOUT_APP_ID=<HELPSCOUT_APP_ID>' -e 'HELPSCOUT_APP_SECRET=<HELPSCOUT_APP_SECRET>' -- npx -y help-scout-mcp-server{
"mcpServers": {
"help-scout-mcp": {
"command": "npx",
"args": [
"-y",
"help-scout-mcp-server"
],
"env": {
"HELPSCOUT_APP_ID": "<HELPSCOUT_APP_ID>",
"HELPSCOUT_APP_SECRET": "<HELPSCOUT_APP_SECRET>"
}
}
}
}[mcp_servers.help-scout-mcp]
command = "npx"
args = ["-y", "help-scout-mcp-server"]
env = { HELPSCOUT_APP_ID = "<HELPSCOUT_APP_ID>", HELPSCOUT_APP_SECRET = "<HELPSCOUT_APP_SECRET>" }{
"mcpServers": {
"help-scout-mcp": {
"command": "npx",
"args": [
"-y",
"help-scout-mcp-server"
],
"env": {
"HELPSCOUT_APP_ID": "<HELPSCOUT_APP_ID>",
"HELPSCOUT_APP_SECRET": "<HELPSCOUT_APP_SECRET>"
}
}
}
}{
"servers": {
"help-scout-mcp": {
"type": "stdio",
"command": "npx",
"args": [
"-y",
"help-scout-mcp-server"
],
"env": {
"HELPSCOUT_APP_ID": "<HELPSCOUT_APP_ID>",
"HELPSCOUT_APP_SECRET": "<HELPSCOUT_APP_SECRET>"
}
}
}
}Put your own values in place of
<HELPSCOUT_APP_ID> (Help Scout OAuth2 App ID (also accepts HELPSCOUT_CLIENT_ID)), <HELPSCOUT_APP_SECRET> (Help Scout OAuth2 App Secret (also accepts HELPSCOUT_CLIENT_SECRET)).
The author’s registry entry marks them as required.
Optional settings from the registry entry, left out of the block above:
REDACT_MESSAGE_CONTENT (Hide message bodies in responses for compliance (true/false)).
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Help Scout MCP Server — questions
Answers built from our own checks of this server.