Help Scout MCP Server

by drewburchfield Your server? Claim it

local only

Help Scout MCP Server runs on your own machine — the client starts it, so there is no endpoint to ping. 196 installs a week from npm. Last commit 30 Jul 2026.

Search Help Scout conversations, customers, organizations, threads, and inboxes with AI assistants

Installs per day peak 249 · avg 58 · +205% w/w

a month agotoday

196

Installs / week

npm · help-scout-mcp-server

Stars

1 open issues

30 Jul 2026

Last commit

0 releases in 90 days

MIT

License

TypeScript

Nothing serious here today

Today is the operative word: we check Help Scout MCP Server every 15 minutes and re-read its code on every release. Watch it and you find out the day that stops being true.

Connect this server

This server runs on your own machine — install it with the package manager and the client starts it for you. Package name taken from the official registry entry.

Claude Code Claude Desktop Codex Cursor VS Code

run in your terminal

claude mcp add help-scout-mcp -- npx -y help-scout-mcp-server

~/Library/Application Support/Claude/claude_desktop_config.json

{
  "mcpServers": {
    "help-scout-mcp": {
      "args": [
        "-y",
        "help-scout-mcp-server"
      ],
      "command": "npx"
    }
  }
}

~/.codex/config.toml

[mcp_servers.help-scout-mcp]
command = "npx"
args = ["-y", "help-scout-mcp-server"]

.cursor/mcp.json

{
  "mcpServers": {
    "help-scout-mcp": {
      "args": [
        "-y",
        "help-scout-mcp-server"
      ],
      "command": "npx"
    }
  }
}

.vscode/mcp.json

{
  "mcpServers": {
    "help-scout-mcp": {
      "args": [
        "-y",
        "help-scout-mcp-server"
      ],
      "command": "npx"
    }
  }
}

This one needs environment variables set before it will start: HELPSCOUT_APP_ID (Help Scout OAuth2 App ID (also accepts HELPSCOUT_CLIENT_ID)), HELPSCOUT_APP_SECRET (Help Scout OAuth2 App Secret (also accepts HELPSCOUT_CLIENT_SECRET)), REDACT_MESSAGE_CONTENT (Hide message bodies in responses for compliance (true/false)). The author declared them in the registry entry; get the values from the project itself.

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Help Scout MCP Server — questions

Answers built from our own checks of this server.

Why is there no uptime for Help Scout MCP Server?

Help Scout MCP Server runs on your own machine over stdio — there is no network address to reach, so uptime cannot be measured for it by anyone. What can be measured is adoption: the npm package help-scout-mcp-server was installed 196 times last week.

How do I connect Help Scout MCP Server?

Copy the ready config from this page — we generate it for Claude Code, Claude Desktop, Codex, Cursor and VS Code, each with the file path that client actually reads. It runs locally, so the command pulls help-scout-mcp-server straight from npm; nothing to host, nothing to sign up for.

How many people use Help Scout MCP Server?

The npm package help-scout-mcp-server was installed 196 times in the last week. Week over week that is +205%. We show installs rather than GitHub stars on purpose: a star is a bookmark, an install is someone actually running it.

Is Help Scout MCP Server open source?

Yes — it is published under the MIT licence, written in TypeScript, 47 stars on GitHub and 1 open issue. The source link is on this page, so you can read exactly what it does with your data before you connect it.