eDesk MCP Server and API by Cotlet is answering right now. Last checked 3 min ago.
eDesk MCP server: list tickets, reply to ticket, assign owner and add tags, add internal note.
Over the last week it answered 99.0% of our checks. We check every 15 minutes, so you hear about the next outage within the hour — not from your users.
Endpoint below is the one we actually reach during checks — not the one copied from a README. Last verified 3 min ago.
claude mcp add edesk --transport http https://cotlet.dev/mcp/v1/edesk/connect
https://cotlet.dev/mcp/v1/edesk/connect
[mcp_servers.edesk]
url = "https://cotlet.dev/mcp/v1/edesk/connect"
{
"mcpServers": {
"edesk": {
"url": "https://cotlet.dev/mcp/v1/edesk/connect"
}
}
}
{
"servers": {
"edesk": {
"type": "http",
"url": "https://cotlet.dev/mcp/v1/edesk/connect"
}
}
}
This endpoint answered with an authorization challenge. The server is running, and it signs you in through your browser: there is no API key to paste.
This server publishes 1 more address. The block above uses the one we reach during checks; the full list is under Endpoints below, and the author may intend a particular one for your client.
| URL | Transport | State | Latency | Checked |
|---|---|---|---|---|
| https://cotlet.dev/mcp/v1/edesk/connect | streamable-http | sign-in | 200 ms | 3 min ago |
| https://cotlet.dev/mcp/v1/edesk | streamable-http | answering | 344 ms | 3 min ago |
Zendesk MCP server: list tickets, reply to ticket, update ticket, apply macro, add internal note.
Zammad MCP server: search tickets, update ticket, reply to customer, add internal note, run macro.
HaloPSA MCP server: list tickets, create ticket, update ticket, add private note, reply to user.
Help Scout MCP server: reply to conversation, add note, tag conversation, assign conversation.
Kustomer MCP server: search conversations, reply to conversation, add internal note.
FreeScout MCP server: list conversations, read conversation, draft reply, add internal note.
SysAid MCP server: search tickets, update ticket, assign ticket, add note, resolve ticket.
ConnectWise MCP server: list tickets, read ticket notes, update ticket, add ticket note.
Answers built from our own checks of this server.