Simple Support System MCP runs on your own machine — the client starts it, so there is no endpoint to ping. 51 installs a week from npm. Last commit 19 Oct 2026.
MCP server for the Simple Support System helpdesk API: read, answer and move tickets.
Nothing serious here today
Today is the operative word: we check Simple Support System MCP every 15 minutes and re-read its code on every release. Watch it and you find out the day that stops being true.
Connect this server
This server runs on your own machine — install it with the package manager and the client starts it for you. Package name taken from the official registry entry.
claude mcp add simple-support-system-mcp -e 'SIMPLE_SUPPORT_SYSTEM_BASE_URL=<SIMPLE_SUPPORT_SYSTEM_BASE_URL>' -- npx -y simple-support-system-mcp{
"mcpServers": {
"simple-support-system-mcp": {
"command": "npx",
"args": [
"-y",
"simple-support-system-mcp"
],
"env": {
"SIMPLE_SUPPORT_SYSTEM_BASE_URL": "<SIMPLE_SUPPORT_SYSTEM_BASE_URL>"
}
}
}
}[mcp_servers.simple-support-system-mcp]
command = "npx"
args = ["-y", "simple-support-system-mcp"]
env = { SIMPLE_SUPPORT_SYSTEM_BASE_URL = "<SIMPLE_SUPPORT_SYSTEM_BASE_URL>" }{
"mcpServers": {
"simple-support-system-mcp": {
"command": "npx",
"args": [
"-y",
"simple-support-system-mcp"
],
"env": {
"SIMPLE_SUPPORT_SYSTEM_BASE_URL": "<SIMPLE_SUPPORT_SYSTEM_BASE_URL>"
}
}
}
}{
"servers": {
"simple-support-system-mcp": {
"type": "stdio",
"command": "npx",
"args": [
"-y",
"simple-support-system-mcp"
],
"env": {
"SIMPLE_SUPPORT_SYSTEM_BASE_URL": "<SIMPLE_SUPPORT_SYSTEM_BASE_URL>"
}
}
}
}Put your own value in place of
<SIMPLE_SUPPORT_SYSTEM_BASE_URL> (Base URL of the Concrete CMS site running the Simple Support System package).
The author’s registry entry marks it as required.
Optional settings from the registry entry, left out of the block above:
SIMPLE_SUPPORT_SYSTEM_API_KEY (API key sent as the X-Api-Key header, needed for administrative calls), SIMPLE_SUPPORT_SYSTEM_PROJECT_TOKEN (Default access token for private projects).
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Simple Support System MCP — questions
Answers built from our own checks of this server.