Simple Support System MCP runs on your own machine — the client starts it, so there is no endpoint to ping. 30 installs a week from npm. Last commit 27 Jul 2026.
MCP server for the Simple Support System helpdesk API: read, answer and move tickets.
Today is the operative word: we check Simple Support System MCP every 15 minutes and re-read its code on every release. Watch it and you find out the day that stops being true.
This server runs on your own machine — install it with the package manager and the client starts it for you. Package name taken from the official registry entry.
claude mcp add simple-support-system-mcp -- npx -y simple-support-system-mcp
{
"mcpServers": {
"simple-support-system-mcp": {
"args": [
"-y",
"simple-support-system-mcp"
],
"command": "npx"
}
}
}
[mcp_servers.simple-support-system-mcp]
command = "npx"
args = ["-y", "simple-support-system-mcp"]
{
"mcpServers": {
"simple-support-system-mcp": {
"args": [
"-y",
"simple-support-system-mcp"
],
"command": "npx"
}
}
}
{
"mcpServers": {
"simple-support-system-mcp": {
"args": [
"-y",
"simple-support-system-mcp"
],
"command": "npx"
}
}
}
This one needs environment variables set before it will start:
SIMPLE_SUPPORT_SYSTEM_BASE_URL (Base URL of the Concrete CMS site running the Simple Support System package), SIMPLE_SUPPORT_SYSTEM_API_KEY (API key sent as the X-Api-Key header, needed for administrative calls), SIMPLE_SUPPORT_SYSTEM_PROJECT_TOKEN (Default access token for private projects).
The author declared them in the registry entry; get the values from the project itself.
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Answers built from our own checks of this server.