1k tokens
context cost
the whole folder, loaded on every use
6
files
instructions only
0
copies elsewhere
how many repositories repackaged it
317
stars on the repo
on the repository, not the skill itself
Install
one command, takes just this skill from the repository
npx skills add https://github.com/zapier/gtm-cheat-codes --skill customer-story-writer
Copy
The instruction itself
6 sections, as written by the author
Customer Story Writer
Use When
A team has customer source material and needs a clear story draft without generic case-study copy.
Workflow
Confirm the intended format: narrative story or metric-forward customer story page.
Load only approved source material: transcript, notes, brief, CRM context, content-library assets, and permission notes.
Extract the person, business problem, workflow, product role, outcomes, exact quotes, and missing facts.
Separate verified claims from claims that need approval or sourcing.
Draft in the requested format with concrete details and plain language.
Add a review checklist for quotes, metrics, customer approval, brand approval, and legal approval.
Zapier MCP And SDK Role
Use Zapier MCP to retrieve approved transcripts, briefs, CRM context, content-library assets, and tracker state.
Use Zapier SDK when story intake, review routing, approval reminders, or tracker updates should run as a repeatable workflow.
Keep publishing and external sharing human-approved.
Recommended title
Short summary
Draft story
Quote and claim checklist
Open questions
Approval checklist
Guardrails
Never invent quotes, metrics, timelines, tools, or customer approvals.
Keep customer names, logos, quotes, and metrics out of public copy unless approved.
Preserve the customer's meaning when tightening quotes.
Label uncertain details clearly.
Require human review before publishing or sending externally.