rtfm-it-services-llc/msp-offboarding
> gives notice, says they are not renewing, is switching providers, or asks to cancel; you decide to exit a client (see msp-metrics for that decision); or anyone mentions data return, removing our access, transitioning to a successor provider, a final invoice, or "offboarding" a client. Also trigger when drafting termination acknowledgments or closure letters. Apply alongside msp-legal (the signed MSA and Order govern notice, fees, and data handling; this is a legal-adjacent workflow), msp-brand (every message), msp-client-comms (the letters), and msp-metrics (log the loss and the reason).
npx skills add https://github.com/RTFM-IT-Services-LLC/msp-claude-skills --skill msp-offboarding
Take rtfm-it-services-llc/msp-offboarding from the repository into ~/.claude/skills for personal
use, or into .claude/skills inside a project.
The agent identifies a skill by the name field in its header. Two skills with the
same name cannot sit side by side — one of them will be ignored.