Msp Client Comms

rtfm-it-services-llc/msp-client-comms

> outage or incident notices and updates, planned or emergency maintenance announcements, post-incident summaries, security advisories ("warn our clients about this phishing wave"), price change letters, new-user-ready or user-offboarded confirmations, and ticket closing notices. Trigger on "draft an email to the client about", "let them know", "notify clients", "tell the client", or any in-service client notification. Sales outreach to prospects belongs to msp-sales; this skill owns messages to clients already under agreement. Apply alongside msp-brand (voice and signature), msp-helpdesk (priorities set the cadence), msp-legal (anything touching breach, liability, or contract mechanics), and msp-pricing (any number).